“Fail to honour people and they will fail to honour you, but of a good leader, who talks little, when his work is done, his aim fulfilled they will all say “we did this ourselves” Lao Tzu
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American author, Dr Denis Waitley states that Psychological Survival (recognition and growth) is a far more powerful force than financial reward and facilitates development of a greater sense of self-worth and self-esteem.
To understand the motives and conduct of people, effective communication is imperative. This invariably means empathic listening – not telling, dictating or starting off with preconceived ideas in line with previously misdirected perceptions.
Take time to recognise their needs, their abilities and then empower them to grow and develop. This leads to a cohesive, responsible and committed team of highly productive employees – and that is good leadership.
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